Transformational leadership and its outcomes in a local government
by Kest, Ray T., Ph.D., WALDEN UNIVERSITY, 2007, 118 pages; 3253118

Abstract:

Despite successful results in using transformational leadership to improve performance with wide number of different organizations, there is a lack of academic research in applying these concepts with local government. The purpose of this study was to compare outcomes in transactional and transformational settings to see if the transformational experiences were more positive. Self-administered surveys were mailed to a randomly selected sample of 500 Lee County, Florida County Commission employees. Comparing transactional and transformational leadership styles, the survey measured organizational effectiveness, motivation to support extra effort, and employee satisfaction. The surveys also evaluated if there was a correlation between organizational culture dimensions and leadership styles. Leadership style and outcomes were measured using the Multifactor Leadership Questionnaire developed by Bass and Avolio. Dimensions of culture were measured with the Organizational Culture Survey. The results revealed that transformational leadership led to higher effectiveness, increased extra effort, and improved employee satisfaction; while transactional leadership had a negative effect on these outcomes. Correlation between the leadership styles of transactional and transformational leadership and organizational culture dimensions could not be established. The study demonstrated that transformational leadership in this governmental unit could increase effectiveness and job satisfaction. The use of transformational leadership techniques holds promise for improving the operational effectiveness of local governments and encouraging positive social change through more effective delivery of critical services to citizens.

 
AdviserLilburn Hoehn
SchoolWALDEN UNIVERSITY
SourceDAI/A 68-02, p. , Jun 2007
Source TypeDissertation
SubjectsManagement; Organizational behavior
Publication Number3253118
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