UMI  
ProQuest® Dissertations & Theses
The world's most comprehensive collection of dissertations and theses. Learn more...
ProQuest  
 
 
The relationship among interpersonal and organizational trust and organizational commitment
by Paine, Scott Christopher, PhD, ALLIANT INTERNATIONAL UNIVERSITY, SAN DIEGO, 2006, 0 pages; 3251400
 

Abstract: The problem. The purpose of this study was to investigate the relationship among interpersonal and organizational trust and organizational commitment. More specifically, this study examined how trust in direct supervisor and trust in the organization would affect employees' levels of affective and normative commitment. Method. Data were collected from a sample of 346 employees in a high-tech organization, and a correlational study was conducted to examine the relationship between variables specified in all 4 hypotheses. The present study combined 4 instruments to address the research questions. The Interpersonal Trust Scale by McAllister (1995) was used to measure the levels of cognitive- and affect-based trust that employees had towards supervisors. The Organizational Trust Scale developed by Robinson (1996) was used to measure the level of trust employees had towards their organizations. The revised Organizational Commitment Scale designed by Meyer and Allen (1991, 1997) was used to measure the affective and normative commitment levels employees had towards their organizations. Results. The results revealed that interpersonal trust had a significant and positive relationship with affective and normative commitment. The results also revealed that organizational trust had a significant and positive relationship with affective and normative commitment. Correlation coefficients were all statistically significant at the .05 level of confidence. Results of the study supported the premise that as trust in the supervisor and organization increase, so will an employee's desire and obligation to remain with the organization. The study also performed some additional analyses by examining the relationship between interpersonal and organizational trust and continuance commitment. The results revealed that both forms of trust had a significant, negative relationship with continuance commitment. Limitations of the study and directions for future research were also included.

 
Advisor: Baker, Herbert George
School: ALLIANT INTERNATIONAL UNIVERSITY, SAN DIEGO
Source: DAI-B 68/02, p. 1350, Aug 2007
Source Type: PhD
Subjects: Occupational psychology
Publication Number: 3251400
     
Adobe PDF Access the complete dissertation:
 

» Find an electronic copy at your library.
  Use the link below to access a full citation record of this graduate work:
  http://gateway.proquest.com/openurl%3furl_ver=Z39.88-2004%26res_dat=xri:pqdiss%26rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation%26rft_dat=xri:pqdiss:3251400
  If your library subscribes to the ProQuest Dissertations & Theses (PQDT) database, you may be entitled to a free electronic version of this graduate work. If not, you will have the option to purchase one, and access a 24 page preview for free (if available).

 
 
 

About ProQuest Dissertations & Theses
With over 2.3 million records, the ProQuest Dissertations & Theses (PQDT) database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.

The database includes citations of graduate works ranging from the first U.S. dissertation, accepted in 1861, to those accepted as recently as last semester. Of the 2.3 million graduate works included in the database, ProQuest offers more than 1.9 million in full text formats. Of those, over 860,000 are available in PDF format. More than 60,000 dissertations and theses are added to the database each year.

If you have questions, please feel free to visit the ProQuest Web site - http://www.il.proquest.com - or call ProQuest Hotline Customer Support at 1-800-521-3042.



Copyright © 2007 ProQuest. All rights reserved. Terms and Conditions

ProQuest