Understanding the behaviors experienced by individuals during an organizational change effort: A Delphi analysis utilizing the five -stage grieving model

by Giddings, Sherry L., Ph.D., CAPELLA UNIVERSITY, 2007, 153 pages; 3241783

Abstract:

The author investigated the relationship between the behaviors experienced during an organizational change and the five stage grieving model. An expert panel of 20 individuals ranging in expertise from a PhD in Organization Management to hands-on experience was surveyed. Two rounds of surveys were initiated based on the Delphi methodology. Using a 60% consensus rate, the expert panel was asked to gain consensus mapping a list of identified behaviors to the five stages of the grieving process. Results show a distinct list of behaviors associated with each stage, which managers can use to mitigate the resistance to organizational change.

AdviserStephanie Fraser-Beekman
SchoolCAPELLA UNIVERSITY
Source TypeDissertation
SubjectsManagement; Occupational psychology
Publication Number3241783

About ProQuest Dissertations & Theses
With nearly 4 million records, the ProQuest Dissertations & Theses (PQDT) Global database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.

PQDT Global combines content from a range of the world's premier universities - from the Ivy League to the Russell Group. Of the nearly 4 million graduate works included in the database, ProQuest offers more than 2.5 million in full text formats. Of those, over 1.7 million are available in PDF format. More than 90,000 dissertations and theses are added to the database each year.

If you have questions, please feel free to visit the ProQuest Web site - http://www.proquest.com - or contact ProQuest Support.