Understanding the behaviors experienced by individuals during an organizational change effort: A Delphi analysis utilizing the five -stage grieving model

by Giddings, Sherry L., Ph.D., CAPELLA UNIVERSITY, 2007, 153 pages; 3241783


The author investigated the relationship between the behaviors experienced during an organizational change and the five stage grieving model. An expert panel of 20 individuals ranging in expertise from a PhD in Organization Management to hands-on experience was surveyed. Two rounds of surveys were initiated based on the Delphi methodology. Using a 60% consensus rate, the expert panel was asked to gain consensus mapping a list of identified behaviors to the five stages of the grieving process. Results show a distinct list of behaviors associated with each stage, which managers can use to mitigate the resistance to organizational change.

AdviserStephanie Fraser-Beekman
Source TypeDissertation
SubjectsManagement; Occupational psychology
Publication Number3241783

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