The relationship between leadership style and turnover intent among generational cohorts: A survey analysis of a major airline

by Rampal-Harrod, Indera, Ph.D., CAPELLA UNIVERSITY, 2006, 125 pages; 3237798


Leadership is an important element in the effective conduct of operations by every organization. Today's American workforce is unique and singular. Never before has there been a workforce and workplace so diverse in so many ways. The mix of race, gender, ethnicity, and generation in today's workplace is stunning. There is a growing realization that the gulf of misunderstanding and resentment between older, not so old, and younger employees in the workplace is growing and problematic. Positive impacts come from effective leadership styles, while negative impacts come from improper and ineffective leadership styles. It is a rift that will not heal itself or just go away, as so many organizations, those even aware of it, fervently hope. It is a problem based on economics, demographics, and world views that must be confronted to be solved. The purpose of this study was to determine what leadership style impacts turnover intent in different generational cohorts.

AdviserKathleen Henry
Source TypeDissertation
Publication Number3237798

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