Emotional intelligence and transformational leadership among human resource professionals: A correlational study

by Hughes, Charity J., Ph.D., CAPELLA UNIVERSITY, 2016, 109 pages; 10252687


The human resource field continues to evolve as HR professionals shift their focus from operational execution to strategic business partner. As this role shifts, employee expectations for what HR should be and should do shifts simultaneously. HR professionals are spending more time facilitating change, coping with emotional employees, and guiding leaders through the perils and pitfalls of organizational transformation. As a result, more attention is now being paid to identify the skills and behaviors needed for HR professionals to be successful in this new epoch. One such skill to facilitate this evolution is emotional intelligence. Emotional intelligence has garnered substantial interest over the last couple of decades as researchers have explored the relationship between emotional intelligence and leadership, job satisfaction, firm performance, and employee engagement. What has been missing from the literature is extensive research into EI and leadership for HR professionals. This study explored the relationship between emotional intelligence and transformational leadership for human resource professionals and sought to identify the EI subscale that had a significant impact on the HR professional’s transformational leadership capacity. The results indicate that there is a gap between HR’s ability to manage emotions and HR’s effectiveness as a transformational leader. Additional research is needed to understand if there is a relationship between the EI subscales and the individual leadership behaviors in transformational leadership.

AdviserJohn Herr
Source TypeDissertation
SubjectsManagement; Organizational behavior
Publication Number10252687

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