The relationship between leadership styles and organizational performance moderated by employee job satisfaction in United States government agencies

by Burg-Brown, Stephanie A., Psy.D., CAPELLA UNIVERSITY, 2016, 171 pages; 10240572


The purpose of this quantitative survey research study was to test the ability of the Full Range Leadership Theory to explain a relationship between Transformational and Transactional Leadership Styles (independent variables) and Organizational Performance (dependent variable), when Transformational and Transactional Leadership Styles were moderated by Employee Job Satisfaction (moderating variable) for 119 full-time employees in government agencies within the United States (U.S.). Leadership styles have been positively linked to employee job satisfaction and various organizational outcomes; however, most studies on leadership styles, employee job satisfaction, and organizational performance had been focused on the private sector, with little focus on the public sector. The present study focused on public sector (government) agencies. The sample was made up of full-time, non-supervisory U.S. government employees who worked in agencies within the U.S. Qualtrics, Inc. was hired to draw the sample and three survey questionnaire instruments were used to collect the data. A linear multiple regression model was applied to the study and the data were analyzed using hierarchical multiple linear regression. Results of the study were statistically significant (p < .05). Overall, the results lent support to theories that posit leadership styles and employee job satisfaction play a role in determining organizational performance. The results support arguments for adopting the transformational leadership style, and each of its dimensions, to reverse the decline of job satisfaction and enhance levels of organizational performance for U.S. government employees. Limitations of the study were discussed, as well as implications of the findings. Finally, recommendations for future research were offered.

AdviserClifford Butler
Source TypeDissertation
SubjectsBusiness administration; Management; Organization theory
Publication Number10240572

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