A case study exploration of risk identification and risk management in a virtual project team setting

by Regueira, Jorge, Jr., Ph.D., CAPELLA UNIVERSITY, 2016, 145 pages; 10179214

Abstract:

This qualitative case study identifies risk management issues and effective risk management practices used to mitigate the risk issues faced by virtual project teams. Virtual project team members and virtual project managers provided data through a survey which gave insights into the risk virtual project teams face. The participants in the study had relevant experience in the area of virtual projects as a team member or manager. The organization selected for this study was a United States based consulting firm offering technical and management resources to companies in need of these services. Results of the study aligned with the two research questions. The results of the study aligned with the research questions what are the risk management issues faced by virtual project teams and what are risk management practices that are effective in mitigating the risk issues faced by virtual project teams. Study results indicated five project risk areas that impact virtual project teams and three risk management practices that can give virtual project teams the ability to mitigate risk. The Identified virtual project team risk and management practices where further expanded through triangulation of the data collected on virtual project risk shows that 40% had issues with attendance and engagement on calls, 30% felt the need for new higher training was delayed or lacking, 50% identified technology was inadequate, 30% mentioned that communication was the cause of project risk, and 50% of participants stated that language differences impacted communication on project call which could lead to project risk. Additionally, the participants provided areas that would help mitigate the risk potential on virtual project teams. 25% identified planning as an area that would increase the success of a project, 25% stated that better transition and training of new employs was key, and 30% mentioned that improving technology.

AdviserMarc Muchnick
SchoolCAPELLA UNIVERSITY
Source TypeDissertation
SubjectsBusiness administration; Management
Publication Number10179214

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