A comparative study of agile methods, people factors, and process factors in relation to project success

by Litchmore, Kondo A. H., Ph.D., CAPELLA UNIVERSITY, 2016, 141 pages; 10142854


Agile development methodology has had a higher success rate than any other software methodology. Despite agile methodology’s success, agile projects face challenges. Many projects may deliver on time, but might not have all the expected features. Projects may come in at the expected cost, but not on time. Other projects may have all the expected features, but be over cost or late. Many researchers have evaluated the critical success factors of agile projects, different agile methods, and success criteria in terms of cost, quality, scope and time for software development projects. However, no researchers have compared critical success factors among the different agile methods. The purpose of this study was to evaluate the effects of two elements, people and process, on the perceived success of software development projects when using different agile development methods. Chow and Cao have determined the critical success factors for agile projects. This study is an extension to their exploratory study with a deeper focus on the contributions of the different agile methods to the success of agile projects. The researcher created sixteen hypotheses from the key factors Chow and Cao identified: customer involvement, team capability, project management, and project definition of perceived project success in terms of cost, quality, scope, and time while looking at the different contributions of various agile methods to agile projects. The study was quantitative and nonexperimental. It used 174 randomly selected SurveyMonkey audience service participants, all over the age of 21. The researcher analyzed the data using Spearman Rank Correlation and Krustal-Wallis H test. The analysis showed that the people and process critical success factors contributed to agile project success in terms of cost, quality, scope, and time, but choice of which agile method used made no difference to project success rate. This result is useful to practitioners and researchers. The study suggests that proper management of people and process factors are key to the success of agile projects no matter the agile methods used.

AdviserBernard J. Sharum
Source TypeDissertation
SubjectsBusiness administration; Management; Information technology
Publication Number10142854

About ProQuest Dissertations & Theses
With nearly 4 million records, the ProQuest Dissertations & Theses (PQDT) Global database is the most comprehensive collection of dissertations and theses in the world. It is the database of record for graduate research.

PQDT Global combines content from a range of the world's premier universities - from the Ivy League to the Russell Group. Of the nearly 4 million graduate works included in the database, ProQuest offers more than 2.5 million in full text formats. Of those, over 1.7 million are available in PDF format. More than 90,000 dissertations and theses are added to the database each year.

If you have questions, please feel free to visit the ProQuest Web site - http://www.proquest.com - or contact ProQuest Support.