This study examined how organizations that participate in Green programs made energy efficiency (EE) investments. The main organization studied was a large public sector organization that participated in the LEED certification program. Characteristics and aspects of the primary business processes of property utilization were explored. The findings determined that public sector property utilization has five primary business process roles: the owner, property manager, facility manager, construction manager, and end-user (tenant). These roles were the principal stakeholders in the EE investment process. The findings concurred with previous research that indicated the importance of strategic centrality in order for EE investments to be successful across the organization. The public sector EE investment was strongly driven by EE policies that derived from Executive Orders. A sustainable investment approach was seen as a critical prerequisite to obtain long-term returns on investment for EE and sustainability policies.
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